FAQ
Straps, delivery, payment and returns, answered briefly.
Straps & fit
What does Twelve & Three sell?
Straps and bracelets are what we do. We also sell Royal Pop and MoonSwatch watches, and you can buy a watch together with straps.
Which straps fit my watch?
Royal Pop straps depend on the crown position: crown at 12 is Lépine, crown at 3 is Savonnette. Product pages show only the straps that fit and preselect the matching version. MoonSwatch uses its own straps, sold separately for the mission watches.
What comes free with my watch?
A Royal Pop bought on its own includes 2 free straps. MoonSwatch includes its own strap in the box, plus a free Royal Pop of your choice. The free Royal Pop comes without a strap. Extra straps are paid.
Delivery & payment
How long does delivery take?
Order today, we prepare it in 1 to 3 days, and it arrives in 6 to 8 days.
How do I pay?
Checkout is handled securely by Shopify and payments are processed by Stripe.
Returns & support
Are you affiliated with the watch brands?
No. Twelve & Three is an independent store, not affiliated with Swatch, Omega or Audemars Piguet. We sell straps and bracelets and resell watches, and the watch names and marks belong to their owners.